Eligibility: You can easily return your items within 3 days of receiving your order, provided they are in their original condition (unworn, unwashed, and with tags still attached).
How to Initiate a Return:
Contact Us: Reach out to our customer service team at info@checkandchoose.pk or through our contact form.
Provide Details: Include your order number and product video with reason for the return.
Receive Instructions: We’ll send you a return shipping label and detailed instructions or make it easy over the phone according to the situation that time.
Refunds: Once we receive your returned item, we will process your refund within 3-5 business days. Refunds will be issued to the original payment method used for the purchase.
Exchanges
Eligibility: If you’d like to exchange an item for a different size or color, please follow the same process as above. Exchanges are subject to availability.
How to Exchange:
Contact Us: Let us know you’d like to exchange your item.
Return the Original Item: Follow the return instructions provided.
New Item Shipping: Once we receive your return, we’ll ship out your exchange at no additional cost except delivery charges but if wrong product delivered from our side, we’ll definitely deliver your exchange product without any additional charges.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 3 days of receiving your order. We’ll work to resolve the issue as quickly as possible, either through a replacement or a refund.
Help
Questions?
If you have any questions or need further assistance, don’t hesitate to reach out to our customer support team. We’re here to help!
Thank you for choosing CHECK AND CHOOSE. We appreciate your support and hope you enjoy your shopping experience with us!